WD-40, not graphite, in our climate

One of the biggest things we run into in our area are locks that begin to “work harder” where the “key isn’t turning in them anymore” or “my key just stopped working.” Unfortunately, there are several stores that sell...

Commercial Properties/Residential Locks

The past week we had a customer come in who brought in a group of  residential locks and wanted them master-keyed for an apartment complex. The problem was that due to the limitations of the lock, it would require a special work around master key system; in other...

Obsolete Products

What do you do when you have a product that is “no longer made” or “no longer produced”. Unfortunately, there are very few options. Option One: You can contact your local locksmith and see if they might have the part you need. Locksmiths try to...

Transponder troubles

Recently, we had a customer call us up and ask us how much it would cost to cut and program the transponder keys he bought online for his vehicle. He had lost his keys, and bought a couple of transponder keys online, and was going to have his vehicle towed to us to...